razer pin replacement

4 razer cards. Pin numbers messed up. Need replacement. Have had 27 different case numbers . Since July 3. Told yesterday 7/9 case closed but Noone told us what happened. Worst service ever. I want  a supervisor or in charge to give me straight answers. I need 4 new numbers. Last case #240709-000219 first case # on July 3rd  240704-0000691. Paid over $600 . Unacceptable