Razer Pro Click Bluetooth Connectivity | Razer Insider
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Razer Pro Click Bluetooth Connectivity

  • April 27, 2022
  • 1 reply
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The mouse would no longer connect to two devices previously connected via Bluetooth. Connecting via the dongle and cable works fine. As there are 3 available profiles, after deleting the mouse from one device, I was able to connect it again via Bluetooth, using the third profile. I now have the first two profiles where the mouse has these as still saved to each device it had connected to. I cannot get the mouse into pairing mode on these profiles. Is there a way to reset the mouse or delete these profiles?
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    Razer.Speedcr0ss
    LiveAloha
    The mouse would no longer connect to two devices previously connected via Bluetooth. Connecting via the dongle and cable works fine. As there are 3 available profiles, after deleting the mouse from one device, I was able to connect it again via Bluetooth, using the third profile. I now have the first two profiles where the mouse has these as still saved to each device it had connected to. I cannot get the mouse into pairing mode on these profiles. Is there a way to reset the mouse or delete these profiles?
    Please try updating the Razer Pro Click's firmware by downloading the file here. Have you tried performing the steps from this article? Feel free to submit a case to our Support Team or send me a PM should you need additional assistance. I'll be locking this thread to curb our conversation privately.
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