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Razer raiju ultimate


Hi guys, recently purchased a raiju ultimate controller. After finidng out the controller wont connect wirelessly to my ps4 for some reason i also found out that everytime i accidentally press the m3 paddle on the back the controller disconnects. Can anyone tell me if a firmware update will solve this or is the controller faulty? Thanks.
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Razer.Caziel
  • I am the Lightbringer
  • September 20, 2019
You can try to update the firmware and if that doesn't resolve the issue then you could send it in for a replacement. In any case, PM me a screenshot of the current firmware version along with the serial number of your controller.

  • September 23, 2019
The Bluetooth simply doesn't work properly, even if it works it will just lag

Razer.Caziel
  • I am the Lightbringer
  • September 24, 2019
NeonID
The Bluetooth simply doesn't work properly, even if it works it will just lag


What firmware version did your controller come with? Please PM me a screenshot of the firmware version currently installed along with the serial number of your Raiju so I can look into possible solutions.

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