Razer Raiju Ultimate Issues | Razer Insider

Razer Raiju Ultimate Issues

  • 24 January 2019
  • 5 replies
  • 6 views
G
Hey there,

I have problems with my Raiju Ultimate: It started with the right stick drifting to the right. Now also the left stick started drifting in the same direction. From time to time I also have input lags.

I only use the controller in wired mode on my PS4. The installed firmware is 1.01.00

Is there any solution to these problems? Maybe a new firmware?

I am looking forward to hearing from you.

Kind regards,

Garrit
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5 Replies

R
Hi there, @geoAntiqueWhiteTOPAZ102! Can you send us the serial number and your region/country through PM? Let's start from there.
E
Razer.BlueWanderer
Hi there, @geoAntiqueWhiteTOPAZ102! Can you send us the serial number and your region/country through PM? Let's start from there.

I’d like further assistance regarding my Razer Raiju Ultimate also. As I have had it for months now updating it with each firmware update and now await further updates regarding my controller. Thanks.
S
Razer.BlueWanderer
Hi there, @geoAntiqueWhiteTOPAZ102! Can you send us the serial number and your region/country through PM? Let's start from there.

i need someone to help me RMA my Ultimate controller. And what do we know about the v1.04 firmware that is on the new batch of controllers?
W
yes please we need 1.04. so we know for sure if its a hardware or software problem with these controllers.... why is there no Razer rep helping us out?? this is unacceptable customer service.....
S
/razer-raiju-ultimate-new-batch-v1-04.46548/

check the thread above
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