Everything was working fine. Then I started playing APEX for 5 minutes to check the quality and after turning it off, the screen started going black for a few seconds every 5 seconds or so. After a while, it stopped going black, but there were flickering horizontal lines across the screen.
To try and solve the problem, I attempted to update the firmware from 1.0.3.0 to 1.6.0.0 but I encountered a problem that many others have clearly had. I connected my screen to the USB-C port on my PC with no adapters whatsoever and the update button is still greyed out.
I tried contacting support and after entering my serial number, Razer explained that I am not entitled to receive any support as the warranty has expired. That was very disappointing to see. Reputable companies do not operate in such a way IMO.
I'm hoping that I will receive some support from a member of Razer here to help fix this problem. Many others are experiencing it. Kindly fix this problem with the Firmware Update software and provide users with an alternative way to update (e.g via usb or synapse)