Razer Refusal to Repair Broken HuntsmanMini (Out of Box) - Tells me to subscribe to newsletter | Razer Insider
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Razer Refusal to Repair Broken HuntsmanMini (Out of Box) - Tells me to subscribe to newsletter

  • November 20, 2020
  • 1 reply
  • 6 views
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Razer Refusal to Repair Broken HuntsmanMini (Out of Box) - Tells me to subscribe to newsletter instead. I've been a customer since the boomslang and they outright blame me for a keyboard shipped with a broken switch stem. It took them 1 week of getting passed around different customer service teams before getting the response https://cdn.discordapp.com/attachments/534364559633416194/779461290837934110/unknown.png https://cdn.discordapp.com/attachments/534364559633416194/779461324996214794/unknown.png
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1 Reply

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • November 21, 2020
Do you mind sending me your ticket number? I'd like to review what previously transpired. As of this time, I won't be able to guarantee that you will get a replacement, but I will do my best to help you get this sorted out. *Locking the thread to curb the conversation to PMs.
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