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Razer Register Product Number Not Working Razer Viper V3 Pro and Faulty Product

M

I am unable to register my Viper V3 Pro because product number is not recognized, or it is invalid. My Raver Viper V3 Pro also came in with some issues. The mouse bottom for some reason was not in place rather was sticking out and I had to pop it back in as well as the sensor stops working out of now where. 

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2 Replies

FiszPL
Vanguard
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  • FiszPL
  • VANGUARD
  • 7222 replies
  • June 26, 2024

If you have such problems from the beginning, then I’d return it and get another unit.

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3222 replies
  • June 26, 2024
marluv wrote:

I am unable to register my Viper V3 Pro because product number is not recognized, or it is invalid. My Raver Viper V3 Pro also came in with some issues. The mouse bottom for some reason was not in place rather was sticking out and I had to pop it back in as well as the sensor stops working out of now where. 

 

Hi marluv,

I’m here to help. Please send me a PM with a photo of the device serial number and the proof of purchase so I can verify the model and chek for warranty options. You can save them to any online drive account listed here. Additionally, you may find this link helpful in guiding you on how to check the product serial number. All the best!

​​​​​​​*Thread locked to curb the conversation to PMs.

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