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Razer Replacement

  • September 23, 2020
  • 1 reply
  • 5 views
A
Hi Guys, So I received my replacement laptop finally after months of struggle and waiting. I received a laptop that does not work properly.
  • It needs 3-4 takes to start. (black screens, only the RGB light up but nothing happens)
  • the charger broke already, i rely now on using an old charger which was made for a 1060 model. (i have the 2070 now)
  • it is super slow on every day tasks (not how a 2070 model should be)
I didnt notice the starting issues right away as i thought i was not clicking it properly but it seems to be the laptop as other people have tried to start it as well and it didnt work. I would thereby stress again that I hope to get this laptop fixed or replaced and the charger replaced as i cannot use it. I would love to get feedback on this. Cheers, Marc
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1 Reply

Razer.Speedcr0ss
Antiker377
Hi Guys, So I received my replacement laptop finally after months of struggle and waiting. I received a laptop that does not work properly.
  • It needs 3-4 takes to start. (black screens, only the RGB light up but nothing happens)
  • the charger broke already, i rely now on using an old charger which was made for a 1060 model. (i have the 2070 now)
  • it is super slow on every day tasks (not how a 2070 model should be)
I didnt notice the starting issues right away as i thought i was not clicking it properly but it seems to be the laptop as other people have tried to start it as well and it didnt work. I would thereby stress again that I hope to get this laptop fixed or replaced and the charger replaced as i cannot use it. I would love to get feedback on this. Cheers, Marc
Hey Marc. I've replied to your PM. I'll include this thread in your case number's notes. I'll wait for your follow-up. I'll be locking this thread now.
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