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Hi everyone I need help with the capture card, I don't understand why the red color comes out. This is connected to a playstation 4



https://ibb.co/7RmDFTq





Thank you for reply and help!
Reseat if not replace the cables. I'd appreciate it if you can put up a short clip of how everything is connected.
I have the same problem with my Nintendo Switch. I have re installed synapse 3, replaced cables, re installed obs, but the problem persists.

Support razer we need a SERIOUS SOLUTION please.



DougBadass
I have the same problem with my Nintendo Switch. I have re installed synapse 3, replaced cables, re installed obs, but the problem persists.

Support razer we need a SERIOUS SOLUTION please.





Was this right after the initial set up? I have not had any luck trying to replicate this from my end. I'd appreciate it if you can send a short clip showing how your streaming rig is interconnected.
OK I finally found the solution to this problem.

I have a 144 hz freesync monitor, and freesync was ON, when I turned off freesync and then connected again the Ripsaw HD colors were ok as should be.

A firmware enabling feeesync support is necessary.
@DougBadass



Thanks for updating the thread, and for sharing the fix you found. I honestly didn't even think that freesync can cause such oddities. See you around, bud!
I am having a similar issue and have a Razer Raptor monitor, anything I can do? I have a thread about my own issues that has gotten no reply.
Comtar
I am having a similar issue and have a Razer Raptor monitor, anything I can do? I have a thread about my own issues that has gotten no reply.


There's a firmware update that targets to fix discolored videos when paired with some monitors. PM me the serial number of your Ripsaw HD so I can give you the updater. That said, I'll have to lock this thread to prevent hijacking.
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