Hello everyone,
I would like to pose a question related to the audio not being carried to the broadcasting software, to see whether any of you had a similar situation.
I have connected my PS5 to IN of the RRHD, using the HDMI cable provided by Razer in the RRHD box.
I have connected OUT of the RRHD with my monitor.
I have connected the USB-c cable directly to my laptop.
If I connect my PC or PS5, I am getting a crystal clear sound when coming from my HeadPhones connected directly to the RRHD headphone socket.
On the other side, nothing is being passed into OBS nor Streamlabs.
I have tried all the options recommended, a separate audio source, custom audio card, and set it to be on "monitor and output", but still no luck.
Even stranger behavior is that, once I connected my PC, my discord sound was carried through the OBS, but my game sound - nothing. ( Yes, I have checked that the in-game settings of the output audio device are set to Razer Ripsaw HD ).
Any help would be appreciated.
Kind regards,
Toni
Same here, i’ve only streamed about twelve times because of ill health, but it’s all been fine until now.. no audio whatsoever. i’ve tried everything and i cannot get through to support….
i’m looking at Elgato now as they have a track record of working.
i genuinely feel cheated.
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