RAZER RZ09-0330 ADVANCED, DEAD SCREEN, NO EXTERNAL DISPLAY | Razer Insider
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RAZER RZ09-0330 ADVANCED, DEAD SCREEN, NO EXTERNAL DISPLAY

  • September 6, 2022
  • 1 reply
  • 58 views
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I am trying to use an external monitor, but following the support suggestion to fix issues with rebooting the machine, I removed the NVIDIA display drivers using device manager, and the Windows 11 OS has not updated the drivers after 50+ reboots, and even letting it sit on for a day or so. Problem is, I broke the display, and while im waiting to get it replaced, I figured I could use the ports to export to an external. I have removed the ribbon cable from the motherboard, which was also removed from the broken display. I need to know which port, either usb-c left, or TB right, or HDMI port, are connected to the Intel gfx adapter and what sort of adapter I should purchase to make this happen. I have a DELL WD19 dock I have tried, a generic usb-c dock, and usb-c to hdmi ONN adapter, and HDMI straight out to a display. I have held F4, I have tapped it. I have even tried connecting via RDP. It shows a black screen. What are my options? Thank you.
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    1 Reply

    Razer.Zionzedd
    CaptainUSofA
    I am trying to use an external monitor, but following the support suggestion to fix issues with rebooting the machine, I removed the NVIDIA display drivers using device manager, and the Windows 11 OS has not updated the drivers after 50+ reboots, and even letting it sit on for a day or so. Problem is, I broke the display, and while im waiting to get it replaced, I figured I could use the ports to export to an external. I have removed the ribbon cable from the motherboard, which was also removed from the broken display. I need to know which port, either usb-c left, or TB right, or HDMI port, are connected to the Intel gfx adapter and what sort of adapter I should purchase to make this happen. I have a DELL WD19 dock I have tried, a generic usb-c dock, and usb-c to hdmi ONN adapter, and HDMI straight out to a display. I have held F4, I have tapped it. I have even tried connecting via RDP. It shows a black screen. What are my options? Thank you.
    The Video output ports are connected directly to the DGPU. Nevertheless, please PM me your case number so I can check your laptop's specifications and for reference as well. *Thread locked to curb conversation to PM.
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