Razer Seiren X not being detected. Showing up as USB Advanced Audio Device. | Razer Insider
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Razer Seiren X not being detected. Showing up as USB Advanced Audio Device.

  • November 24, 2025
  • 1 reply
  • 22 views
K

Hello,

 

My Razer Seiren X used to work perfectly, but recently it stopped being recognized properly. Windows now shows it as “USB Advanced Audio Device”, and the audio quality has decreased. Synapse 4 does not detect the mic at all.

 

Here’s everything I’ve tried so far:

 

  1. Uninstalled and reinstalled Synapse 4 and other Razer software (Cortex, Chroma SDK).
  2. Removed leftover Razer folders and drivers from:
    • C:\Program Files\Razer
    • C:\Program Files (x86)\Razer
    • C:\ProgramData\Razer
    • %AppData%\Razer
  3.  
  4. Checked Device Manager for hidden devices and uninstalled any old drivers.
  5. Plugged the mic directly into a USB 3.0 port (no hubs).
  6. Disabled USB selective suspend and switched Windows to High Performance power plan.
  7. Restarted multiple times with and without the mic connected.

 

 

Despite all of this, the mic still shows up only as a generic USB audio device in Windows, and Synapse 4 does not detect it.

 

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@kukixd 

I understand that your Razer Seiren X is not being detected. Could you please provide a picture or screenshot showing that your device is showing up as USB Advanced Audio Device. Also, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format for a possible warranty claim.

You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!



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