Simple as that: if any of Razer software/services is active - Windows-11 PC wakes in 30 seconds - couple of minutes. The issue came out from nowhere: I did not realize it was any Razer updates or so.
Once all Razer is stopped in task manager - sleep goes back to normal.
you guys keep creating awesome hardware and awful software at the same time….😑
Hi Cooleecaw,
Sorry to hear you’re experiencing this sleep/wake issue on your Windows 11 PC when Razer Synapse 4 are running. To help us isolate the cause, could you please confirm a few details for us?
Did the issue start after a recent Windows update or Razer software update?
Does the same behavior happen when only Razer Synapse is installed, without any other Razer apps or services running?
Have you tried performing a clean reinstall of Razer Synapse?
If possible, please test the issue on a guest account or another Windows user profile and let us know if the behavior remains the same.
If the issue still persists, please send me a PM with the information below so I can escalate your concern to our Support Team and create a ticket on your behalf:
Windows Specifications:
Synapse:
Note: After gathering the logs, please compress or zip the files, then upload them to Google Drive or Dropbox and share the link via PM. Thanks!
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