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Question

Razer support button not working

  • January 14, 2026
  • 2 replies
  • 8 views

Trying to get in touch with support regarding AM5 support kit for Razer Hanbo AIO

Submit button does not work when typing in serial number

Is there any contact info or another way to get in touch?

Thanks.

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2 Replies

  • Author
  • Insider Mini
  • January 14, 2026

Trying to get in touch with support to order am5 compatibility kit for the Razer Hanbo AIO… 

I’ve tried going the normal route but cannot get past the submit button.

No other contact info for support either, which is awesome. 

Is there any way to get in touch with support regarding this AM5 support kit?


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • January 14, 2026

Hello MikeolGiordan,

Let me assist you with your concern. Please PM me, and fill in the following so I can initiate a case on your behalf:

Full Name:
Email:
Phone number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:

Product Name: 
Product Code/Number: 
Product serial number:


Place of Purchase: (seller's website or physical store address)
Date of purchase:
Proof of purchase:
Subscribed to Razer Care?: Yes/No

Save the shareable files via any online drive account listed here. All the best!


*Thread locked to curb conversation to PM.