Razer Support not doing anything | Razer Insider
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Question

Razer Support not doing anything

  • 6 March 2023
  • 1 reply
  • 49 views

I filed for an Advance Replacement of my Razer Kraken TE in November 2022.  I sent in my headset in November 2022 and still have not received a replacement.  Razer support is no longer answering my emails.  My headset is still under warranty.

I need a Razer Support Phone number to escalate my case but I can’t find one.

Hey there!

 

Thank you for posting your feedback with us here. We sincerely apologize for the inconvenience this issue has caused you. Please allow me to tag my peer @Razer.Speedcr0ss to be of your asssitance. 

 

Hi @Razer.Speedcr0ss , could you please check what happened to our user? Thank you!

 

Michelle

 

 

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