Razer support pissed me off | Razer Insider
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I just found there is a issue of uneven color temperature on my brand new razer blade 16 miniled. I chatted with them and they took more time to give me a response than what they told me. And yet, their response has nothing to do with my issue. They are talking about blooming and contrast issue which I never said and they literally ignored my initial report. What the fuck? And the time to get this conversation going is beyond control, they just don’t work efficiently and effectively. Wasting my time! The solution I see is to replace the display. What should I do? I am so disappointed about Razer Support and I probably won’t buy from them ever again.

Hey Mate!

I’ve been interacting with Razer support for many years and trust me when I say they definitely aren’t the best out there. However, I can speak from experience when I say that most companies that sell a product will have a process they have to follow for warranties. It is very rare for any large-scale company to offer replacement parts as warranty solutions, majority of the time it is more cost effective for them to exchange your broken product for a new one. The more expensive the product is however, the less they will want to exchange it (which is fair enough, no one wants to lose money!). 

Anyway, I’d suggest calibrating your display and following these guides I’ve linked below. I would be surprised if this didn’t solve the issues with colour temperature. Razer support will likely be bringing up blooming or halo-ing since it is the most “common” issue on LED panels. 
How to improve the image quality, color, and resolution on a Razer Blade display

How to calibrate your monitor | PCWorld

What Is “Blooming” or the “Halo Effect” on a Monitor or TV? (howtogeek.com)

Let me know how you go!

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