I’m stuck in some stupid loop with the AI, and it won’t start a conversation with an agent. I was chatting with one already, but a local storm caused enough of a disruption to power to cause the lights to flicker and restart my modem. Now, I can’t get past the AI to be able to chat with an agent again.
Question
Razer Support Razer Assist loop
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- Razer Support
Hey there,
Thank you for sharing your concern here. Since you were already communicating with our Razer Support team before the power interruption occurred, you should have received a case number. Please send me a PM along with your case number so I can check what has transpired and assist you further.
You can also submit a support ticket here: https://mysupport.razer.com/app/warranty-support. Once there, navigate to "Contact Razer Support," then select "PC Products," followed by "Peripherals," and finally enter your device's serial number.
Alternatively, I can create a ticket for you and forward it to the relevant team for further assistance. Please let me know via PM so I can kickstart your case. Thank you!
*Thread locked to curb conversation to PM.
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