razer support refuse to reply

@Razer.Aero @Razer.sushi.boi 

Hi, 

thanks a lot!!

I have sent a message to both of them

have a nice day

Case # 241113-003418 failing to respond even after I got a police report and all other information asked for. Your team needs better customer service. This is a 200 gold dollar card and I want this fixed now.

You sold me a card that was already activated right after the sale, I didn’t even have time to drive home and your team has these timestamps on the receipt and the time it was used, which should be evidence enough, but you forced me to get a police report so I did along with the receipt and fraudulent card.

You are dragging this out unnecessarily and your customer service is non-existent.    

Hi FIREbitLightGreen975,

I have notified our Razer Gold Support Team about your ticket. By the way, did you bought the card from Razer store? or from a Third party reseller? 

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Hello FiszPL and alcuin02,

I have created a new ticket and escsclated the issue to our Laptop Support Team. Thank you!

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