Razer Synaps 2.0 missing Surround after Reinstall | Razer Insider
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Razer Synaps 2.0 missing Surround after Reinstall


I just did Windows Updates, and have found my Synapse 2.0 no longer has the Razer Surround tab after reinstalling fresh from the website. I've seen a few posts about upgrading with an emailed code etc, so I installed 7.1 Surround Sound and went back in my emails to find the code given to me. When inputting the code, it says it is invalid. My headset is a Tiamat V.2 that I unfortunately didn't register when I purchased it, but I do have the Serial Number
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5 Replies

I'm experiencing the same problem, but I haven't received my code
Any assistance from Razer would be really appreciated with this.........
Userlevel 7
Hey everyone! Ensure to install Razer Surround Sound and not the 7.1 Surround Sound. Feel free to send me a PM together with the email address associated to our Razer ID via PM so I can check your device's registration status and verify the code. Let's continue from there.
Hallo, ich habe auch dieses Problem.
Userlevel 7
IN1751D03800068
Hallo, ich habe auch dieses Problem.


Hello there! Send me a PM too.