Razer Synaps 3 Audio Mixer Tab THX not functioning

lazardaddy · 2020-12-03T14:40:53+00:00

Hi, I just bought a Razer Blackshark V2 and installed Razer Synapse 3. I updated Synapse 3 to the latest version. Everything seems to work apart from the Audio/Mixer tab which seems to be completely broken. See screenshot below. 1) No applications are shown under Games & Programs. If I add one, it does not get added. 2) Spatial audio modes has nothing in the drop-down and you cannot add anything 3) The Calibration radar only shows one speaker, but when you click to listen it does play a sound from each of the 7 zones. Spacially this sounds about right too, but as there are no speakers or modes one cannot calibrate the speakers. Which is one of the main reasons I bought the Razer headset. I have set Spatial THX Audio as default. I have tried the following: - Rebooted - Removed USB and plugged it in again - rebooted - Uninstalled all Razer products, including with Advanced Uninstaller Pro, and done a clean install (many times) - Did an install on a clean desktop PC that never had Razer products installed with the same result. Not very impressed with the Razer software. Thinking of returning the headset and going with something else if the software is this bad. Any help appreciated. Thanks

Skip to main content

Forums
Support
House Rules
Promos and Giveaways
Razer Silver Rewards

Create
Login

[MONTHLY SILVER] December 2025 30,000 Silver Drawing

1 month ago

Home
Community Overview
Razer Support
Razer Support
Razer Synaps 3 Audio Mixer Tab THX not functioning

Powered by Gainsight

Cookies Cookie settings Accessibility statement

Sign up

Already have an account? Login

Log in with Razer ID to create new threads and earn badges.

LOG IN

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

RazerStores
RazerCafe
Store Locator
Purchase Programs
Bulk Order Program
Education
Only at Razer
Razer Silver Rewards
Affiliate
Newsletter

Explore

Technology
Chroma RGB
Concepts
Esports
Collabs

Support

Get Help
Registration & Warranty
RazerStore Support
RazerCare
Manage Razer ID
Support Videos
Recycling Program
Accessibility Statement

Company

About Us
Careers
Newsroom
zVentures
Contact Us

FOR GAMERS. BY GAMERS.™

Site Map
Legal Terms
Privacy Policy

FOR GAMERS. BY GAMERS.™