I had been holding off on this issue, hoping that when I reinstall Windows (Which I just did) it would fix itself. But frustratingly, this is not the case. I have a Kraken 7.1 V2 for which i need to use Synapse 2.0. My settings just do not save anymore, whether I am offline or online. Everytime the software is restarted, the settings return to default values and I have to calibrate and set my settings to my preference. Razer support is not responding to my email I sent over 10 days ago. Please someone give me a solution
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Sharjeel737
Thank you for responding ❤️ but no worries, I posted this before I had gotten a response from official support and they are helping me with my ongoing issue. I should probably have deleted this thread. Sorry again, for wasting your time ❤️
That's good to hear! Feel free to send me a PM or visit our knowledge base should you questions or concerns. I'll be locking this thread now.
Razer.SpeedCr0ss
Hey there! Sorry if you felt left out. Allow me to move things along. Please send me a PM together with your email address or case number so I can check your contact history.
Thank you for responding but no worries, I posted this before I had gotten a response from official support and they are helping me with my ongoing issue. I should probably have deleted this thread. Sorry again, for wasting your time
Sharjeel737
I had been holding off on this issue, hoping that when I reinstall Windows (Which I just did) it would fix itself. But frustratingly, this is not the case. I have a Kraken 7.1 V2 for which i need to use Synapse 2.0. My settings just do not save anymore, whether I am offline or online. Everytime the software is restarted, the settings return to default values and I have to calibrate and set my settings to my preference. Razer support is not responding to my email I sent over 10 days ago. Please someone give me a solution
Hey there! Sorry if you felt left out. Allow me to move things along. Please send me a PM together with your email address or case number so I can check your contact history.
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