I'm having a problem with Synapse 3.0. It's not opening! I did clean uninstall-reinstall many times and still, nothing worked. Synapse 2.0 is working fine but my device is not supported. I followed the video tutorials on how to fix it but no help. Please!
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wowiecd
I'm having a problem with Synapse 3.0. It's not opening! I did clean uninstall-reinstall many times and still, nothing worked. Synapse 2.0 is working fine but my device is not supported. I followed the video tutorials on how to fix it but no help. Please!
Are you connected to a company network or VPN? If yes, please disable or join another internet source and see if the issue persists. You may want to check your anti-virus or firewall settings too.
Razer.Speedcr0ss
Are you connected to a company network or VPN? If yes, please disable or join another internet source and see if the issue persists. You may want to check your anti-virus or firewall settings too.
Nope, I'm using regular fiber internet at home. I already did that and nothing worked.
wowiecd
Nope, I'm using regular fiber internet at home. I already did that and nothing worked.
Gather the Synapse logs from your PC by following the steps here. Upload the files to google drive and PM me the link so I can start a case and forward your concern to the relevant team. They will use the logs to replicate the issue and get back to you with the resolution. Thank you!
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