Razer Synapse 3 does not recognize Razer Chroma BlackWidow V2 | Razer Insider
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Dear Support,

 

For a few weeks my Razer BlackWidow V2 isn’t recognized as a suitable device for all the shi-shi and the pretty cool lightning stuff and all the settings you can set if you play a certain game etc.

 

I did not change anything (as always) and already tryed anything → changing USB-Ports, Updating Frimware on the keyboard, repairing Synpase 3, Uninstallung and reinstalling it, trouble shooting via windows driver settings, etc.

 

I’d love to see my Keyboard being recognized again by Synapse 3 and start glowing again. To be specific → There is not even a single key lighted. For a certain time the keyboard was “lighted”, however, Synpase 3 still wasn’t able to recognise the keyboard. Especially the game-specific effects do not work anymore.

 

Thanks in advance!

 

Best Regards

Andi

Hi watchRaspberryRose102,

Allow me to assist you with your Razer BlackWidow Chroma V2, which is not detected in Razer Synapse 3. Please perform a clean re-installation of Razer Synapse 3 here. If the same issue persist, help me gather and PM me the following information below so I can initiate a ticket on your behalf:

Save the shareable files via any online drive account listed here. Also, fill in the following:

  • Full name:
  • Email:
  • Mobile/Phone Number:
  • Country:
  • Date of purchase:
  • Place of purchase:
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