Razer Synapse 3 Equalizer not working | Razer Insider
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Hello,

I have a Blackshark V2 Pro device. Everything was fine at first. I don't know what caused the issue, but even though the firmware version and all applications are up to date, the equalizer settings do not take effect. I followed the instructions for a clean installation, deleted and reinstalled the drivers multiple times, but nothing worked. However, I noticed that when I installed the THX Spatial Audio software and started the 15-day trial version, and then selected THX as the default device in the settings, the equalizer settings in this software take effect. However, I don't want to use THX as the device and the 15-day software trial because the sound quality there is not very good.

I had the same problem with the Blackshark V2 Pro, use the link below from the Razer Website. Follow the steps, in the link they talk about the mouse, but if you go in the device settings to audio and unistall the razer device it will work for your headset. At least it did for me.

 

https://mysupport.razer.com/app/answers/detail/a_id/4118/~/how-to-uninstall-the-mouse-drivers

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