Hello, my razer synapse faied to start i dont know why i tried reinstall i have current version of Net. famework, so i dont really know what causing application to failed to start. Here is my event viewer log.
Level Date and Time Source Event ID Task Category
Error 21. 6. 2021 8:48:03 Application Error 1000 (100) "Failed application name: Razer Synapse 3.exe, version: 3.1.627.5, timestamp: 0xa37c8b39
The name of the missing module: unknown, version: 0.0.0.0, timestamp: 0x00000000
Exception code: 0xc0000005
Error distance: 0x1629b0e6
Identification of the faulty process: 0x25b8
Faulting application startup time: 0x01d7666911a3f330
Faulting application path: C:\\Program Files (x86)\\Razer\\Synapse3\\WPFUI\\Framework\\Razer Synapse 3 Host\\Razer Synapse 3.exe
Faulting module path: unknown
Message identification: 88353cff-8933-48a6-beae-138f57940e75
The full name of the missing package:
Identification of the faulty application with respect to the package:"
Error 21. 6. 2021 8:48:02 .NET Runtime 1026 None Application: Razer Synapse 3.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at Razer.Synapse3.App.TaskSchedulerOnUnobservedTaskException(System.Threading.Tasks.UnobservedTaskExceptionEventArgs)
at Razer.Synapse3.App+<>c.<RegisterGlobalExceptionHandling>b__46_3(System.Object, System.Threading.Tasks.UnobservedTaskExceptionEventArgs)
at System.Threading.Tasks.TaskScheduler.PublishUnobservedTaskException(System.Object, System.Threading.Tasks.UnobservedTaskExceptionEventArgs)
at System.Threading.Tasks.TaskExceptionHolder.Finalize()
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If you don't mind, can you send me a screenshot of your MSINFO32 so I can take a look at your system for possible platform compatibility issues? Also, please send me the logs of your Razer Synapse by following the steps on this link. You can save the files via Google Drive or any online drive account, then paste the link in your message. For now, please try to download the installer using Micorosft Edge or other browsers.
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