Razer Synapse 3 turns off my PC completely
after some troubleshooting my PC shutting down randomly, I took to notice it happened upon clicking my left mouse button. I have checked every possible thing that could be wrong until I uninstalled all my razer software. it worked with no issue, and now when I try to install razer Synapse or cortex my PC shuts down instantly. Nothing else is causing this issue and I am wondering if it is happening to anyone else.Below are the errors I get installing Synapse
[CODE]Description
Faulting Application Path: E:\\Program Files (x86)\\Razer\\Synapse3\\Service\\Razer Synapse Service.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Razer Synapse Service.exe
Application Version: 1.0.0.0
Application Timestamp: 5ee388ea
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.18362.959
Fault Module Timestamp: 51671cfe
Exception Code: c000041d
Exception Offset: 001143d2
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 1033
Additional Information 1: e1c9
Additional Information 2: e1c9d2e953d629fe2832553d6e32a04f
Additional Information 3: e46c
Additional Information 4: e46c9a1a67e0c2afa3c6f1b72a3f638a
Extra information about the problem
Bucket ID: 0ffe0e8aa76a071011e84aa84743494d (1290363379852200269)[/CODE]
------------------------------------------------------------------------------------------------------------------------
[CODE]Description
Faulting Application Path: C:\\Program Files (x86)\\Razer Chroma SDK\\bin\\RzSDKService.exe
Problem signature
Problem Event Name: BEX
Application Name: RzSDKService.exe
Application Version: 2.8.2.51
Application Timestamp: 5eeb662e
Fault Module Name: ucrtbase.dll
Fault Module Version: 10.0.18362.815
Fault Module Timestamp: bea5fce0
Exception Offset: 0009caa2
Exception Code: c0000409
Exception Data: 00000005
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 1033
Additional Information 1: ed42
Additional Information 2: ed42994bc95b4e792fff4decee1dc987
Additional Information 3: 2f34
Additional Information 4: 2f3459f5a8fadd4e85e41911fa4507e6
Extra information about the problem
Bucket ID: b5cd26462deb197087fae973aef43fce (1727950090115760078)[/CODE]
-----------------------------------------------------------------------------------------------------------------------
[CODE]Description
Faulting Application Path: E:\\Program Files (x86)\\Razer\\Synapse3\\Service\\Razer Synapse Service.exe
Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: Razer Synapse Service.exe
Problem Signature 02: 1.0.0.0
Problem Signature 03: 5ee388ea
Problem Signature 04: SimpleInjector
Problem Signature 05: 3.1.2.0
Problem Signature 06: 566ea844
Problem Signature 07: 22c
Problem Signature 08: 35
Problem Signature 09: SimpleInjector.Activation
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 7032
Additional Information 2: 703248976da68959faeebb7f60994023
Additional Information 3: a321
Additional Information 4: a321e999eb549f85b6d038b6b9ab4067
Extra information about the problem
Bucket ID: 3b704c2652d82f79a1e01f953082d3d8 (1288064219052430296)
[/CODE]
This topic has been closed for replies.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INWelcome to Razer Insider
No account yet? Create an account
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
