Razer Synapse 3 turns off my PC completely | Razer Insider
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Razer Synapse 3 turns off my PC completely

  • August 1, 2020
  • 0 replies
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after some troubleshooting my PC shutting down randomly, I took to notice it happened upon clicking my left mouse button. I have checked every possible thing that could be wrong until I uninstalled all my razer software. it worked with no issue, and now when I try to install razer Synapse or cortex my PC shuts down instantly. Nothing else is causing this issue and I am wondering if it is happening to anyone else.Below are the errors I get installing Synapse [CODE]Description Faulting Application Path: E:\\Program Files (x86)\\Razer\\Synapse3\\Service\\Razer Synapse Service.exe Problem signature Problem Event Name: APPCRASH Application Name: Razer Synapse Service.exe Application Version: 1.0.0.0 Application Timestamp: 5ee388ea Fault Module Name: KERNELBASE.dll Fault Module Version: 10.0.18362.959 Fault Module Timestamp: 51671cfe Exception Code: c000041d Exception Offset: 001143d2 OS Version: 10.0.18362.2.0.0.256.48 Locale ID: 1033 Additional Information 1: e1c9 Additional Information 2: e1c9d2e953d629fe2832553d6e32a04f Additional Information 3: e46c Additional Information 4: e46c9a1a67e0c2afa3c6f1b72a3f638a Extra information about the problem Bucket ID: 0ffe0e8aa76a071011e84aa84743494d (1290363379852200269)[/CODE] ------------------------------------------------------------------------------------------------------------------------ [CODE]Description Faulting Application Path: C:\\Program Files (x86)\\Razer Chroma SDK\\bin\\RzSDKService.exe Problem signature Problem Event Name: BEX Application Name: RzSDKService.exe Application Version: 2.8.2.51 Application Timestamp: 5eeb662e Fault Module Name: ucrtbase.dll Fault Module Version: 10.0.18362.815 Fault Module Timestamp: bea5fce0 Exception Offset: 0009caa2 Exception Code: c0000409 Exception Data: 00000005 OS Version: 10.0.18362.2.0.0.256.48 Locale ID: 1033 Additional Information 1: ed42 Additional Information 2: ed42994bc95b4e792fff4decee1dc987 Additional Information 3: 2f34 Additional Information 4: 2f3459f5a8fadd4e85e41911fa4507e6 Extra information about the problem Bucket ID: b5cd26462deb197087fae973aef43fce (1727950090115760078)[/CODE] ----------------------------------------------------------------------------------------------------------------------- [CODE]Description Faulting Application Path: E:\\Program Files (x86)\\Razer\\Synapse3\\Service\\Razer Synapse Service.exe Problem signature Problem Event Name: CLR20r3 Problem Signature 01: Razer Synapse Service.exe Problem Signature 02: 1.0.0.0 Problem Signature 03: 5ee388ea Problem Signature 04: SimpleInjector Problem Signature 05: 3.1.2.0 Problem Signature 06: 566ea844 Problem Signature 07: 22c Problem Signature 08: 35 Problem Signature 09: SimpleInjector.Activation OS Version: 10.0.18362.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 7032 Additional Information 2: 703248976da68959faeebb7f60994023 Additional Information 3: a321 Additional Information 4: a321e999eb549f85b6d038b6b9ab4067 Extra information about the problem Bucket ID: 3b704c2652d82f79a1e01f953082d3d8 (1288064219052430296) [/CODE]
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