Razer Synapse 4 doesn't work | Razer Insider
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Question

Razer Synapse 4 doesn't work

  • November 5, 2025
  • 1 reply
  • 25 views

I just bought the Razer Blackshark V3 x Hyperspeed. It’s my first razer product ever. I tried to install synapse 4 on my laptop. However, when I launched it, it kept freezing and crashing. I searched for guides on google but most of them are outdated and also uneffective. Now the app doesn’t even launch. Please help!

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1 Reply

Razer.Ten
  • Razer Support
  • November 5, 2025

Hey ​@Darky517,

Please bear with me for a bit. Can you perform a clean uninstall and reinstall of Synapse 4 by following the steps from this link? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the Synapse issue you're currently experiencing.

 


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