Razer Synapse 4 for Mac Creates Phantom Xbox 360 Controller. | Razer Insider
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Razer Synapse 4 for Mac Creates Phantom Xbox 360 Controller.

  • April 4, 2026
  • 0 replies
  • 12 views

easySmittensource658

Hello,

Razer Synapse (which I use for my Basilisk V3 Pro) is creating a phantom Xbox 360 controller on macOS, causing issues and interruptions within games and software as it sometimes takes priority over real controllers.

(Location of screenshot: System Settings > Game Controllers)

I have tried erasing the controller, but it reappears instantly as long as Synapse is open.

I have also tried submitting a ticket to Razer support, but the log collection stage doesn’t work, with the launch app button having an invalid address (likely due to it expecting a Windows OS)