Razer Synapse 4 installation failure after login (Gets stuck downloading 235kb file) | Razer Insider
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Question

Razer Synapse 4 installation failure after login (Gets stuck downloading 235kb file)

  • Oct 31, 2026 12:42 AM UTC
  • 1 reply
  • 10 views

polyLimeGreenegg441

Hello 

After last Synapse 4 update the app isn't starting properly. Right after I log in, it starts to download a 235kb file for a few minutes and then returns a message saying "installation failed".

I've tried openning it as Admin, repair, uninstall and reinstall, disabling firewall and antivirus. Nothing worked.

Could you please help me?

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • Oct 31, 2026 3:06 AM UTC

Hey ​@polyLimeGreenegg441,

I understand that you encountered an issue when installing Synapse 4. Can you send me a PM with your location/country so I can check for alerts and use it when I forward your case to our Technical Team so they can investigate it?

 

 

*Thread locked to curb conversation to PM.