Razer Synapse 4, Stuck in download screen on launch | Razer Insider
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Question

Razer Synapse 4, Stuck in download screen on launch

  • April 8, 2026
  • 1 reply
  • 28 views

Whenever i try to launch Synapse 4, I get stuck in a download screen. currently at 300,000/245

It seems the download is stuck in a loop. I have had trouble with this for over a month now and still can not use my razer products because of it.

I have uninstalled all softwares, removed all related razer files from my computer, downloaded new installers, nothing is working.

Is anyone else experiencing this and/or does anyone know how to fix this?

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • April 9, 2026

Hi Devang1234,

When the Razer Synapse 4 gets stuck on that download screen and just loops, the issue is often caused by admin restrictions, firewall or security software blocking the connection, or corrupted/missing Synapse files. To help us narrow it down, can you share which version of Windows you’re using and whether this is a work or school computer or a personal/home PC? Also, are you running any third‑party antivirus or firewall tools aside from Windows Defender, and do you see any error pop‑ups in the background when the download loop happens? In the meantime, please go through the troubleshooting steps in this article.  Feel free to send me a PM if the same issue persists. Thanks!

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