Hi,
I had a problem with the Razer app essential for my mouse (Razer Viper 8khz if that helps). The Ms support guy told me that driver associated with this app causes the sad face on a blue background
https://drive.google.com/file/d/1fZFdvj4hUrZvA3CSFUZCMf9hNHORYeOs/view?usp=drive_link%EF%BF%BC%EF%BF%BCit here is the dump file after running the driver verifier.
Any help will be appriceated.
EDIT: the version is 4.02 something