Razer Synapse Beta stuck on loading preset profiles | Razer Insider
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As the titel suggests, my keyboard is stuck on loading its preset profile on 90%. Any idea how to fix this issue or do I have to wait for a firmware update?

 

Thank you.

Bump.

I reinstalled the Synapse beta last night and it worked again.

However, today, it is stuck on updating it on 90% again.

Please fix this issue, thanks.

 

I restarted my pc and the customized media pause/play control middle button works again.

However, it is still stuck on loading the profile at 90%.

Hello GraftedSaber,

Thnak for sharin your concern here. To further check this issue, please PM me and help me gather the following information below so I can Escalate this problem to our Support Team.

Save the shareable files via any online drive account listed here. Also, fill in the following:

Full name: 
Email: 
Mobile/Phone Number: 
Country:
Keyboard serial number:

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