Razer synapse can't see my RAZER BLACKSHARK V2 X | Razer Insider
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Question

Razer synapse can't see my RAZER BLACKSHARK V2 X

  • July 11, 2025
  • 1 reply
  • 35 views

mign9

Hi, I bought the original Razer headphones, but for some reason synapse can't see them, what should I do?

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1 Reply

Razer.Aero
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  • Razer Support
  • July 11, 2025

Hello mign9,

Please be informed that the Razer BlackShark V2 X is not supported in Razer Synapse, which is why it isn’t being detected. Please refer to this article. . If you need further assistance, feel free to PM me with our device’s serial number. All the best!

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