Razer Synapse: "Device marked as stolen" error | Razer Insider
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Razer Synapse: "Device marked as stolen" error

  • September 25, 2026
  • 2 replies
  • 29 views

sharpPistachiogarden378

Hello,

I am experiencing an issue with my keyboard. When I open Razer Synapse, I get a message stating, "This device has been marked as stolen."

I purchased this keyboard second-hand over 3 years ago (possibly even more than 5 years ago). Here is the serial number:S/N: I02121F56600174

Could you please help me resolve this issue?

 

Best regards,

Nikita

2 Replies

sharpPistachiogarden378

Up


Elmoredena
  • Insider Mini
  • October 2, 2026

Up

I ran into the same problem too — enabling a VPN helped