We have updated the firmware for our Blackwidow V3 to the latest version, but Synapse will still not recognise the keyboard. Can anyone help?
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Hi HJDUB,
It appears that you have already taken some steps to address the issue. To further isolate the problem, please also attempt the troubleshooting steps outlined here and make sure to update the Razer Synapse. If these steps do not solve the issue, please send me a PM with your device serial number so that I can verify its model and offer additional solutions. All the best!
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