Razer Synapse keep being deleted alone after I restart my laptop. | Razer Insider
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Razer Synapse keep being deleted alone after I restart my laptop.

  • January 16, 2021
  • 1 reply
  • 17 views

Hi. My razer synapse was working very well before I deleted razer cortex but then after I restart my laptop, razer synapse magically disapeared so I reinstalled it but when I shut down my pc then reopened it , the same thing happened . I thought maybe it was because of my firewall so I white listed synapse but then again the same thing happened . Hope I can find a solution and thanks already.
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • January 18, 2021
By this, do you mean the app is completely removed from the system every time you reboot the PC? Do you mind sharing a short clip of this happening? I'd also appreciate it if you can send me a screenshot of your MSINFO32 and your System and Application logs from Windows Event Viewer. *Thread locked to curb the conversation to PMs.