Razer Synapse Profile Sync is a mess | Razer Insider
Question

Razer Synapse Profile Sync is a mess

  • 4 February 2024
  • 4 replies
  • 293 views
S

Hi Guys,

So here is the situation. I use my Basilisk V3 Pro on my PC and on my laptop, both of them have Razer Synapse 3 installed. I created 3 different profiles, with modified keys, macros and such. However anytime if I use my other device Razer Synapse just keeps warning me that the cloud informations are different from my local one. There would be no issue with this at all. I just keep in mind that for example my most recent settings are done on PC, so cloud data is the PC one, so if I’m using my laptop and the window pops up I just chose the Cloud option and download the newest settings.

However when I do this, sometimes Synapse don’t even downloads these profiles, in fact creating a totally random profile, named “Quickprofile” or something like that, which is gettint extremely annoying at this point. 

So the question is how can I resolve this? How can I use these profiles on both machines without the need to sync everytime? Why can’t Synapse just sync the cloud data correctly? Or why don’t have the option to completely turn off the sync possibility and just use local settings on each of our devices totally separated from the cloud?

Oh and one extra thing, these profiles are also saved to the mouse’s onboard memory. But when I’m on my laptop and the sync warning pops up, and I choose either of it, Synapse is not able to see the onboard profiles for some reason, not until I restart my laptop at least, which is kinda frustrating when I’m in the middle of a work or something and I just want to switch between PC and laptop with my mouse.

Thanks in advance!

For reference here is a screensot of the warning popup.

 

4 Replies

Ceildailyegg386

I am having the same issue with my Naga V2 Pro, did you manage to find a fix for this? 

G

Yes. Why do I have to almost daily tell to either use local or cloud settings? It messes with my gameplay. Almost every day for like 2,5 months!!! Where is the save button after I have configured my keyboard, headset and mic, mouse?

I shouldnt have to reconfigure almost every day, should I?

S

I am having the same issue with my Naga V2 Pro, did you manage to find a fix for this? 

No sadly. I haven’t found any solution, not even a workaround. Beside the on-board saving, at least I don’t loose my set upped settings and macros on my mouse. :D But everytime I switch to my laptop, work a bit on it, then switch back to PC and I get the notification, and the random ‘quickprofile” creations. Sometimes even multiple ones. Quite annoying.

D

I have the same problem, I keep clicking on the CLOUD button but even if I don’t edit anything everytime I open Synapse it keeps asking me that things.

I've been using Synapse3 for 3 days and I never had the amount of issues, problems, bugs I had with this. I only have a Tartarus Pro and I don’t think I’ll buy other Razer peripherals until I’m sure the software is stable. I hope the new version will be better than this mess.

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