Hello! I’m suddenly experiencing synapse software is not working when I use the macro. The software suddenly froze or is not responding and the software goes gray. This happens after the update. Please check on this and hope this will be fixed soon. Thank you~
Question
Razer Synapse suddenly unresponding
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Same here. Blackwidow V3, Tartarus Pro, Basilisk v2. I tried using razers repair all multiple times and Revo Uninstaller to do a clean install. After exiting a game, the app is frozen can't interact with it, so I have to reboot my pc.
- Razer Support
Hi JJake,
I'm here to help you with the issue you're experiencing with the Razer Synapse 4. It seems this problem could be due to a corrupted file, especially after the recent update. Please follow the troubleshooting steps in this article to fix the Razer Synapse issue. This should help resolve the freezing and non-responsive behavior you're encountering. If you continue to experience problems, don't hesitate to PM. All the best!
*Thread locked to curb the conversation to PMs.
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