Hello,
Been an avid Logitech customer but have tried using Razer devices recently. I’m using The Razer Naga X at the moment but noticed that today, the Razer Synapse had an update and noticed a few things after:
- Once done, the app’s icon in Windows has changed to just a plant white icon
- App no longer appears in the system tray
This lead me to believe that the update had gone wrong. I thought of uninstalling it but when I went to Windows “Add or remove programs” section, I don’t see any Razer app in the list. Even getting Revo Uninstaller doesn’t show Razer anymore.
I went to delete all the Razer folders I could find and proceed to install the new version of Synapse 3 from the website as a system administrator. Strange thing is nothing visually appeared on the screen. It added new folders but the app is still missing and Windows doesn’t even know it exists.
How can I completely remove the app and all its traces? Is the Synapse 3 in the website even a stable software version than the one I had?
I’ve never had issues with peripheral devices before so I’m surprised that this may seem like a common issue with Razer. I would appreciate though if you can provide assistance here so I can continue using this product as intended.