Razer Synapse Update - No Chroma Connect Devices work
I updated Synapse to version 3.6.831.82317. After installing and rebooting, none of the Chroma Connect items I have installed work, they are all listed as not available in Studio. The corresponding software is running as it always has for months for G-Skill, Cooler Master's AMD Prism, and the new Nanoleaf one. Turning them off and on or closing and reopening the various applications doesn't make a difference.
Any help to get my gear back in sync would be appreciated.
This topic has been closed for replies.
- Razer Support
- 7746 replies
MrAuditTry logging out from your Razer Synapse account, then repair the app by following the steps from this link. Once done, please log back in using your Razer ID and check if it helps. Otherwise, send me a PM including your computer's MSinfo and Synapse logs. Save the files via Google or any online drive account, then paste in your PM. I'll be locking this thread now to divert our conversation privately.
I updated Synapse to version 3.6.831.82317. After installing and rebooting, none of the Chroma Connect items I have installed work, they are all listed as not available in Studio. The corresponding software is running as it always has for months for G-Skill, Cooler Master's AMD Prism, and the new Nanoleaf one. Turning them off and on or closing and reopening the various applications doesn't make a difference. Any help to get my gear back in sync would be appreciated.
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