Razer synapse wont open. | Razer Insider

Razer synapse wont open.

  • 18 January 2020
  • 11 replies
  • 385 views
A
My razer synapse v2 wont open on my pc.
This topic has been closed for comments

11 Replies

H
same here..my synapse is not opening for some reason
N
same here ...
A
Same here, it's in the tray but won't open no matter what I do.
Razer.Speedcr0ss
Userlevel 7
Hey everyone! Thanks for sharing your Razer Synapse 2.0 concern here. Just to confirm, is the software not loading when left-clicking the shortcut on desktop? Does the same behavior happen when right-clicking the Razer Synapse 2.0 icon in your System tray? Is everyone using Windows OS? Should the issue persists, please send me a PM. Let's continue from there.
N
Will Razer do something about this ? We are many to have the same problem.
Razer.Speedcr0ss
Userlevel 7
nopalpite
Will Razer do something about this ? We are many to have the same problem.


Hi there! The cause of this odd behavior is not conclusive yet. I'm gathering information from each user, particularly, the Razer Synapse 2.0 logs so I can present it to our devs and help the investigation. By the way, I replied to your PM. I'll wait for your follow-up.
R
I am getting the same issue
Razer.Speedcr0ss
Userlevel 7
rmc07
I am getting the same issue


Hey there! If reinstalling the software didn't fix the issue, please send me a PM. I'll pick it up from there.
S
Razer.SpeedCr0ss
Hey there! If reinstalling the software didn't fix the issue, please send me a PM. I'll pick it up from there.


I have the same issue. I sent you a PM. Thanks!
C
I cannot log in to razer synapse
Razer.Speedcr0ss
Userlevel 7
Cattrina
I cannot log in to razer synapse


Hello there! Are you getting an error message? Have you checked whether your antivirus or firewall is blocking a Razer-related file or program. If the issue still persists, send me a PM. Let's continue from there.
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