Razer Synapse wont run, cant use my Naga | Razer Insider
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did everything : clean rerinstall, sfc/Scannow, framework reinstall, checking firewall and so and...

win 11 enteprise 22H2

app is launched but synapse wont run



Source: Application Error

Date: 11/10/2022 8:13:51 PM

Event ID: 1000

Task Category: Application Crashing Events

Level: Error

Keywords:

User: SYSTEM

Computer: MYCOMPUTER

Description:

Faulting application name: Razer Synapse Service.exe, version: 1.0.0.0, time stamp: 0x633dca52

Faulting module name: KERNELBASE.dll, version: 10.0.22621.819, time stamp: 0x1355b9cf

Exception code: 0xe0434352

Fault offset: 0x00147402

Faulting process id: 0x0x1F0BC

Faulting application start time: 0x0x1D8F509DAB9945F

Faulting application path: C:\\Program Files (x86)\\Razer\\Synapse3\\Service\\Razer Synapse Service.exe

Faulting module path: C:\\WINDOWS\\System32\\KERNELBASE.dll

Report Id: 58fd8d56-091a-480a-8c45-d231a5ddbc98



cant install old verions...



this and the damn freeze when profile switching



bye Razer, welcome Corsair
KushZer
did everything : clean rerinstall, sfc/Scannow, framework reinstall, checking firewall and so and...

win 11 enteprise 22H2

app is launched but synapse wont run



Source: Application Error

Date: 11/10/2022 8:13:51 PM

Event ID: 1000

Task Category: Application Crashing Events

Level: Error

Keywords:

User: SYSTEM

Computer: MYCOMPUTER

Description:

Faulting application name: Razer Synapse Service.exe, version: 1.0.0.0, time stamp: 0x633dca52

Faulting module name: KERNELBASE.dll, version: 10.0.22621.819, time stamp: 0x1355b9cf

Exception code: 0xe0434352

Fault offset: 0x00147402

Faulting process id: 0x0x1F0BC

Faulting application start time: 0x0x1D8F509DAB9945F

Faulting application path: C:\\Program Files (x86)\\Razer\\Synapse3\\Service\\Razer Synapse Service.exe

Faulting module path: C:\\WINDOWS\\System32\\KERNELBASE.dll

Report Id: 58fd8d56-091a-480a-8c45-d231a5ddbc98



cant install old verions...



this and the damn freeze when profile switching



bye Razer, welcome Corsair




What's the Razer Naga model you are trying to use with Synapse? Is that a Razer Synapse 2 or 3.0 compatible? Can you send me your Razer Synapse logs so I can forward them to our devs and initiate an investigation? Save the files to any online drive account, then paste the shareable link in your message. Also, if you have RIOT Vanguard installed on your computer, you may try updating it to its latest version or uninstall it and see if it helps. Otherwise, send the logs via PM, including a video showing the issue and the Razer Naga's serial number. Thanks for your cooperation.
its the raer naga trrinity, razer synapse 3 compatible

no RIOT Vanguard installed,

it works again since yesterday but in case of...

so here is the logs but not sure it will help : https://easyupload.io/gmv1hq

and the issue :


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