Razer Synaspe 3 causes all my USB device to disconnect. | Razer Insider
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Razer Synaspe 3 causes all my USB device to disconnect.

A
Greetings, I recently purchased the Huntmans TE, Basilisk and the Goliathus chroma extended. When playing games, the Synaspe 3 software causes all my USB devices to disconnect (Lost of audio(USB DAC), mouse and keyboard gives no response and the Chroma lighting just freezes). I have turned off the Synaspe 3 and Razer Central software, tried playing the games again and no disconnection has occurred throughout my gaming session. Have this issue actually been resolved or am I the only isolated incident? For now, I am relying on the stored profile on my mouse for the DPI settings and thankful that on-board memory function is there. Assistance will really be appreciated. My Rig: CPU: AMD Ryzen 3700X Motherboard: Gigabyte X570 Aorus Master GPU Sapphire Nitro+ 5700XT RAM: 32GB 3600MHz (G.Skill Trident Z Neo) Storage: ADATA 2TB ADATA XPG SX8200 Pro (OS, synaspe 3 and Games installed here) PSU: 850W EVGA G3 Display: ASUS VG27AQ & Dell U2515H P.S I have browsed the forums and tried looking at the Windows build, uninstalled all my Razer devices at device manager etc but it is still not resolved.
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    2 Replies

    Sib3riX.
    • Sib3riX.
    • Insider Mini
    • 14 replies
    • November 7, 2019
    This will never be fixed i have ticket open for 5 months they still didnt find solution to this. As you said: I have turned off the Synaspe 3 and Razer Central software, tried playing the games again and no disconnection has occurred throughout my gaming session. Good luck with that. I wanted to change my keyboard, mouse and mousepad for logitech but im still not sure and also waiting for new models. When they remove gameservice manager this problem will be gone. Gameservice manager cause these problems when you start app or anything else. I also emailed dev on reddit zero reply. They are all silent. Only message you will get from them reinstall synapse if that doesnt help wait for new version. This is my post on reddit you can also check videos: https://www.reddit.com/r/razer/comments/cb66wn/synapse_3_freeze_keyboard_mouse_and_mousepad/
    A
    So disappointed, I just went to exchange the Basilisk for a G502 lightspeed. Slowly I will be straying away from Razer products if Synaspe is not resolved.
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