Razer sypanse does not see Razer Blackshark v2 x USB headphones. | Razer Insider
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Question

Razer sypanse does not see Razer Blackshark v2 x USB headphones.

  • September 2, 2025
  • 1 reply
  • 37 views

I tried many ways, but nothing helps.
This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@frozett1!

 

I understand that your Razer Blackshark v2 X is not detected in Razer Synapse. Please try these troubleshooting steps on this link to help resolve the issue. 

 

If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


 

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