Razer thresher 7.1 ps4; I follow the steps in the configuration guide, but within the video games it still detects 2.0 not 7.1 headphones, what is the reason for this problem?
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Which platform are you having issues with the headset? I'd appreciate it if you can send screenshots along with the serial number so I can get a better idea of what we're working with. You can upload the files on GDrive then send me a shareable link.
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