Razer Thresher XboxOne GoW5 edition | Razer Insider
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Razer Thresher XboxOne GoW5 edition

  • April 7, 2020
  • 5 replies
  • 58 views
V
Hi, I bought the razer thresher Gears of War 5 edition for xbox one and i'm having problems with the mic. I mean, people say the sound it's to low. I do stream and i can confirm the voice its to low. Any one have the some problem? Thanks for your time ;)
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    5 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • April 19, 2020
    Are you using it on PC or on Xbox One? Is this app-specific, and have you tried adjusting the mic gain levels?
    V
    Razer.Caziel
    Are you using it on PC or on Xbox One? Is this app-specific, and have you tried adjusting the mic gain levels?
    Hi, I'm using Xbox One and that option is not available on xbox.
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • April 21, 2020
    Since that is the case, is it possible for you to test the headset on a PC? It's best if we can check to confirm if the problem persists no matter the platform.
    V
    Mate, i'm sorry but i don't want to be rude. But did you at least check the headphones i'm asking for help? It's a wireless headphones and only works with xbox. For be able to work with pc you must adquire a adapter.
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • April 22, 2020
    I understand that, but the microphone gain/sensitivity levels are locked by the console. We don't have any room to troubleshoot on the Xbox, which is why I was hoping that we can move into another platform and make sure that the mic itself isn't defective.
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