Razer Thunderbolt 5 dock - Third Monitor issues | Razer Insider
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Razer Thunderbolt 5 dock - Third Monitor issues

  • October 22, 2025
  • 3 replies
  • 82 views

Hey team, 

I just got the new Razer Thunderbolt 5 Mercury dock so I could have 3 monitors. However, the 3rd monitor isn’t working.

Tested: 
1. When I unplug 1 monitor the one not working starts, then re-plugging the monitor that monitor doesn’t start.
2. Lowered the resolution size down
3. Changed the refresh rate
4. Tried with macbook pro (latest model with thunderbolt 5) still only 2 monitors

Specs:
Using thunderbolt 5 cables to each monitor
3x Asus ProArt monitors

3 Replies

I’m having the same issue. I just got mine in today,.   I had a thunderbolt 4 prior to this and the 3rd display worked fine. 


  • Insider Mini
  • November 12, 2025

@bestPaleVioletboard893 bestPaleVioletboard893 how did you get your thunderbolt 4 and your Macbook pro (i have the M4 chip) to work with three additional monitors?


  • Insider Mini
  • November 17, 2025

Same issue here with both: Windows Thunderbolt 5 and Macbook M4 Pro.