Razer Tiamat V2 & Asus Sabertooth 990fx | Razer Insider
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Razer Tiamat V2 & Asus Sabertooth 990fx

  • July 22, 2020
  • 3 replies
  • 5 views
T
Ok guy I need help, I feel like I'm doing something wrong and don't know if my headset/audio card is bad or maybe both. I recently got a pair of Tiamat's v2 (late to the party i know). I plug them into my motherboard on board audio card (cause i cant afford a standalone card) and i get no sound. My Realtek sound manager say nothing it plugged in. I have tried reinstalling my audio drivers but no luck. I have plugged the headphones into my phone with and external USB adapter and can confirm that at least 2.1 mode works. I was runnign windows 10 64 bit, but read online somewhere that windows 10 and my mobo dont play nice so i hoped downgrading to windows 7 64 bit would help (it didnt). has anyone else had this issue or no the fix?
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    3 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • July 22, 2020
    I highly recommend watching our configuration guide of sorts for your headset. That said, I'd appreciate it if you can share a short clip detailing how the headset is connected to the PC and a close up on the Audio Control Unit.
    T
    I have Razer Tiamat connected directly to my motherboard, it shows up under devices and printer and I can control the lighting in Synapse. I took a video with my phone sorry if its poor quality tried my best. I'm thinking it may be a driver issue with my motherboard but i can't find any help online. I don't know if this matters but under devices and printers it has the Tiamat listed as an input device.. instead of audio or headset. Pictures of settings: https://imgur.com/a/3HCw2zR Video Showing setup best i can:
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • July 25, 2020
    timmyderselts
    I have Razer Tiamat connected directly to my motherboard, it shows up under devices and printer and I can control the lighting in Synapse. I took a video with my phone sorry if its poor quality tried my best. I'm thinking it may be a driver issue with my motherboard but i can't find any help online. I don't know if this matters but under devices and printers it has the Tiamat listed as an input device.. instead of audio or headset. Pictures of settings: https://imgur.com/a/3HCw2zR Video Showing setup best i can:
    PM me the serial number of the headset so I can look into model-specific solutions. For now, perform a clean installation of Synapse following this guide. By the way, do you get any sort of pop-up notification when you plug in one of the 3.5mm jacks?
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