Razer Turret (first Model) - Mouse don't work - Help | Razer Insider
Skip to main content
Dear,

I have a problem with the Razer Turret (first model).



The mouse that I load on the dock has not worked for some time now.



It seems not to charge, there is a flashing red and green light (usually it is red until the charge is finished).



Furthermore, the mouse, which is always 34% charged, does not grow and does not work with the PC.



I've tried all of Razer's suggestions, from cleaning to updates, to try it on other PCs, but it doesn't work.



I can't find solutions online.



Can help me?



P.S. The keyboard works perfectly both in use and in charge.
Mouse S/N: PM1633H03502443