So , my dongle started giving issues on my pc , dongle was not giving any input while plugged in my pc but on laptop mouse and dongle were working fine , i updated the firmware of the mouse through cable and now usb dongle is not working on laptop also mouse is running fine with cable
Question
Razer Usb Dongle for V3 PRO DA Not working
If you still have valid warranty - submit a case: https://mysupport.razer.com/app/
i dont actually i bought it in 2022 , i think i just need a firmware rollback so that it starts working again on laptop and from there i update it properly
Razer Support , I think dongle is not working properly can i buy a dongle through you , My Location is in India and the product is out of warranty , ty
+1If you still have valid warranty - submit a case: https://mysupport.razer.com/app/
i dont actually i bought it in 2022 , i think i just need a firmware rollback so that it starts working again on laptop and from there i update it properly
Still you can contact them for a paid replacement since this dongle is out of stock on the website: https://www.razer.com/replacement-parts-mice/razer-mice-keyboards-usb-hyperspeed-dongle/RC30-03420100-R3M1
Razer Support , I think dongle is not working properly can i buy a dongle through you , My Location is in India and the product is out of warranty , ty
If you still have valid warranty - submit a case: https://mysupport.razer.com/app/
i dont actually i bought it in 2022 , i think i just need a firmware rollback so that it starts working again on laptop and from there i update it properly
Still you can contact them for a paid replacement since this dongle is out of stock on the website: https://www.razer.com/replacement-parts-mice/razer-mice-keyboards-usb-hyperspeed-dongle/RC30-03420100-R3M1
Yup thats what i did , but its working on my laptop but dcs after i try to update firmware
+1Razer Support , I think dongle is not working properly can i buy a dongle through you , My Location is in India and the product is out of warranty , ty
If you still have valid warranty - submit a case: https://mysupport.razer.com/app/
i dont actually i bought it in 2022 , i think i just need a firmware rollback so that it starts working again on laptop and from there i update it properly
Still you can contact them for a paid replacement since this dongle is out of stock on the website: https://www.razer.com/replacement-parts-mice/razer-mice-keyboards-usb-hyperspeed-dongle/RC30-03420100-R3M1
Yup thats what i did , but its working on my laptop but dcs after i try to update firmware
You’re connecting it directly onto the motherboard? Or via usb extension? Could be some loose port in PC, that’s why it’s sometimes not working, and it’s working properly on another PC.
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